Google Chrome Beta- Rock On

September 3, 2008

With the surprise launch of the beta of Google Chrome, the Web and search giant has already changed the current browser landscape and is poised to potentially change the future of the Web.

And before I go any further I just want to clarify that I’ve only had a short few hours with the new Google Web browser, and subsequent and sustained use may reveal issues that would change my view of the browser.

But right now, based on this short amount of testing, Google Chrome may just be the most impressive new Web browser that I have ever seen. While there are still a few beta hiccups, much of the experience of using Google Chrome just feels like the way that a browser should work.

Of course, a lot of the credit for the solid features and capabilities of the Google Chrome beta should go to its competitors, including Firefox, Opera, Safari and, yes, even Internet Explorer. That’s because there isn’t much in Google Chrome that is completely new. Most of the features, from tabs to private browsing modes, are already found in competing browsers.

But the way that Google Chrome implements these features is done very well in most cases, resulting in a browser with excellent usability and core capabilities.

When launching Google Chrome, which currently is only available for Windows systems, the browser walks users through some of the interface features, such as the integrated search and address bar (the default search engine is Google but users can change it to competing search sites) and the new tab features, which are pretty much lifted completely from Opera’s speed dial feature.

As one surfs using Google Chrome, more of the features start to take shape. Clicking a new tab shows thumbnails of frequently visited sites and links to bookmarks. I liked this feature although I would have preferred if it let users customize the thumbnailed sites rather than only using the most visited sites.

Like Internet Explorer 8, Chrome has a private browsing mode, which is called incognito mode. A new window can be launched in this mode or you can choose to launch a window from a link directly into incognito mode. In this mode no traces of a Web surfing session (such as cookies) are saved, and users know when they are in incognito mode by the spy figure shown in the upper left-hand corner of the browser.

The address bar in Chrome combines both search and standard URL entry. This took a little getting used to but once I got the hang of it I liked this single-box method of using a browser address bar.

Another interesting feature of Google Chrome is its integrated use of Google Gears. Called application shortcuts in the browser, this feature lets users take any Web application and save it as a desktop-based Web application, with its own launch icons in the Start menu, Quick Launch and desktop.

Like other browsers, Google Chrome will warn users when they go to a secure site where the certificate doesn’t match the address entered. Also, in one of the only areas that I’ve found so far where the browser integrated with Google Search, when a Web site failed to launch, the error page displayed by Chrome gave the option of launching the site from Google Cache.

During my short amount of testing I never ran into any unstable sites or applications so I was unable to test the new feature where every tab in Google Chrome runs as a separate process, which should keep a single site or application from bringing down the entire browser.

Google Chrome is based on the WebKit engine, which has excellent standards support. In my short amount of testing I have yet to run into a site that didn’t work in Chrome, though I am sure they are out there.

All in all, the beta of Google Chrome is an exciting and impressive new entry into the Web browser field. As I continue to test this beta and subsequent releases I’ll keep you updated on any new discoveries or possible issues with the browser.

Those wanting to try out the Google Chrome beta can find it at

Exctracts from eWeek.


Keys To Successful CRM Implementation

November 16, 2007

After several years of limited growth, most industry analysts are predicting significant expansion in the customer relationship management (CRM) software and services marketplace through at least 2008.

This growth will result in an increase in the number of CRM package software implementation projects that address the functional areas of sales, marketing, and customer service. Additionally, there will be significant growth in the areas of customer data integration and customer analytics.

The growth of CRM parallels organization-wide initiatives across all industries to efficiently manage all aspects of the customer relationship, deliver the best experience, and optimize sales and marketing opportunities.

Given the varied and complex needs of each organization, there are many factors that influence the success of any CRM software deployment. Based on my experience of implementing more than 90 CRM systems, here are the five key criteria that every organization should address to ensure project success:

Start commitment from the top. Executive project sponsorship and participation is critical to identify goals and objectives.

It is important to create a cross-functional CRM steering committee and to appoint an overall CRM executive sponsor. The executive sponsor and the steering committee must actively participate throughout the project lifecycle with specific involvement at key milestones.

The project sponsor should stay visible to the user community throughout the project.

Go thin. It is very important to set a project scope that can be delivered in a relatively short timeframe with measurable business benefit.

If coupled with an effective communication strategy, it is better to deliver a series of “thin” roll-outs to build on the initial deployment – versus one, monolithic project that may take a long time to complete and realize success.

Throughout the process, it is important to manage user expectations with respect to the initial scope and also to make sure that the functionality delivered will provide a measurable return on the capital invested.

Emphasize communication, marketing, and assimilation at least as much as the technology. In most cases the technology will have less to do with the success of the project than the effort spent on communication, solution marketing to the user group, training, and assimilation.

It is important to involve business leadership at several levels and the project executive sponsor at key communication milestones throughout the project. If these items receive a level of focus comparable to the technical system configuration and development, the likelihood of project success increases exponentially.

Involve representatives of the user community throughout the project. This may be difficult to do as users for these projects are typically in customer facing roles and need to focus on maintaining the normal course of business.

Getting user feedback will glean valuable information to drive the CRM implementation’s requirements definition, functional design, user acceptance testing, and implementation pilot.

Stay with the package. Does application dictate process or process dictate application? These two philosophies are continuously debated and each have their pros and cons.

Package software from the leading CRM vendors has been developed over many years incorporating cross-industry best practices. Where possible, an effort should be made to limit the amount of configuration and customization, as this impacts the deployment time and cost.

A reasonable level of effort should be made to take advantage of the best practices represented in these packages, while leveraging their flexibility to accommodate your business processes.

Whether you are considering a CRM deployment or already in process with one, the aforementioned factors will help level expectations with all project stakeholders and ensure a smooth project roll-out.

CRM software is a strategic tool for any business and doing it right will help your organization manage all aspects of the customer relationship lifecycle, maintain competitiveness, and boost sales and marketing opportunities.

Orkut: MTV Youth Icon 2007

August 28, 2007

Today Social Networking is the boom in the market. All age groups and community are somehow attracted towards social linking with each other to stay up on the charts.

MTV organized yout icon competition and, I wonder, how this social evil Orkut gained the popularity and won the title.

Though it’s not rejected that having many pros and cons, it’s one of the famous social networking site nowadays. Checkout list here.

How to select a Learning Management package

June 9, 2006

Selecting the appropriate learning content management system for an organization starts with identifying the learning strategy and requirements. Today there are so many packages to manage the virtual learning and many Universities and Institutions are using it to deliver the learning content to as many learners and students.

Purchasing a learning management environment is a major investment, so it is important to clearly define and prioritize requirements in order to find the right Learning Management System that will meet core requirements initially and grow to meet subsequent requirements in the future.

Pat Alvarado is an independent consultant specializing in corporate learning and learning technology, who has given seven steps to select an appropriate Learning Management System for any organization. It may not work for every organization but it may be used as the guidelines for the same.


1. Determine the Learning Strategy
Most of the learning organizations have their precise learning strategy and if not then this should be the first task on your notepad to be structured in place. If not, now is the time to develop one. In developing a strategy, consider the target audience—their learning preferences, their locations, the resources that are available to them to attend learning programs, etc. Corporate goals and objectives should also be defined and the strategy aligned to them.

2. Document Requirements
Specific requirements should be defined in each of the areas mentioned previously. One of the key factors in finding the right Learning Management System for an organization is matching a Learning Management System to requirements, not the other way around.

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Moodle comparison with Blackboard

June 9, 2006

This may be a comparison between Open Source learning management system Moodle and proprietary learning management package Blackboard. No issue, the comparison between can be very shocking and yes it is, here you can find the comparison and will be shocked that the students found Moodle more helpful and friendly as compared to Blackboard.

header_logo.gif <——VS——> moodlelogo.gif

This shows that Moodle is gaining more popularity in the Virtual Learning Environment. Thanks to the community for putting there best to make Moodle best.

Configuring Inbound Email Feature in SugarCRM 4.0.1

February 10, 2006

The Inbound Mail feature in Sugar Suite version 4.0.1 gives more
flexibility to the Sugar users to check their mails without switching
over from the application. You can configure your SugarCRM to get your mails in SugarCRM inbox.

The Administrator can configure Inbound Mail setup from the admin
control panel. Follow the steps below to configure Inbound Mail setup:

Login as administrator in the application. Click on the Admin link on the top right of the page. It will take you to the Admin Home where you can see several control blocks like System, Studio, Bug Tracker, Email-Campaign Management and at bottom is the Inbound Email. In Inbound Email block click on the Manage Mailboxes link. On the left side you can see the Shortcuts block in which links like All Mailboxes, Monitor New Mailbox and Scheduler.

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