Some practical recommendations that could be enlisted by any IT professional overwhelmed by a client's demands.
- Set a deadline as to when your tech support will terminate, and stick to it.
- Increase your rates until your clients value your time as much as you do.
- Send the client elsewhere, either to a colleague or to buy a care package from a software company.
- The most common piece of advice from those who answered the request was that an IT professional should never, ever work for free.