How To Deal With Impossible Clients.

May 11, 2006

Some practical recommendations that could be enlisted by any IT professional overwhelmed by a client's demands.

  • Set a deadline as to when your tech support will terminate, and stick to it.
  • Increase your rates until your clients value your time as much as you do.
  • Send the client elsewhere, either to a colleague or to buy a care package from a software company.
  • The most common piece of advice from those who answered the request was that an IT professional should never, ever work for free.

Read the full article here.