The Inbound Mail feature in Sugar Suite version 4.0.1 gives more
flexibility to the Sugar users to check their mails without switching
over from the application. You can configure your SugarCRM to get your mails in SugarCRM inbox.
The Administrator can configure Inbound Mail setup from the admin
control panel. Follow the steps below to configure Inbound Mail setup:
Login as administrator in the application. Click on the Admin link on the top right of the page. It will take you to the Admin Home where you can see several control blocks like System, Studio, Bug Tracker, Email-Campaign Management and at bottom is the Inbound Email. In Inbound Email block click on the Manage Mailboxes link. On the left side you can see the Shortcuts block in which links like All Mailboxes, Monitor New Mailbox and Scheduler.
Click on Monitor New Mailbox, it will open the Inbound Email Setup. Basic Setup block is mandatory and the information to be filled in should be like this:
- Name: Fill the name of the mailbox e.g. INBOX ect.
- Mail Server Address: Name of the mail server e.g. mail.example.com/net
- Mail Server Protocol: Select any of the mail server protocol from the dropdown list.
- Mail Server Port: Depending on the mail server protocol it sets the port automatically. If you select IMAP then the port will be automatically set to 143 and the Monitored Folder will set to INBOX. If you select POP3 then the port will be set to 110 and there will be no Monitored Folder.
- Status: Set this to Active.
- User Name: Give your email address corresponding to the Mail Server Address you provided.
- Password: Write the password for the respective user name you filled in User Name field.
After filling all the information you can now click on the Test Settings
button on the top of Basic Setup block. A pop up window will open with
the information about the settings you made in the setup. If the pop
window shows “Found the following usable folder” with the name of the folder as INBOX that means your SugarCRM is configured to fetch your emails in the application.
June 21, 2006 at 11:02 am |
Your site is very convenient in navigation and has good design. Thanks!
March 16, 2007 at 3:59 pm |
One Planet Travel Guide loves sugar too !
March 26, 2007 at 11:38 am |
How can i create an email for my intra net/LAN without internet for my home or office,so that we can be able to sent local email from one office to another
August 17, 2007 at 5:43 am |
in sugar, you still need to click on the “check my mail” button to receive new emails. how can you set it to automatically download msgs from the pop/imap server when you login sugarcrm?